The guarantee of our products have a maximum period of 2 years from the date of receipt of the article.
Muebles y Cocinas domingo, S.L.L. It assumes the liability for any possible defect in origin or raw material of the product purchased. In such a course such liability is limited to the repair of the product, replaced, the lowering of the price or the contract rescinded.
Muebles y Cocins Domingo, S.L.L. It is not responsible for deficiencies caused by incorrect use, negligence, blows or causes of force majeure or the components subject to wear from normal use of the product.
After the first 2 years of warranty, where there is the manufacturer's warranty this directly liable for the term that have set in your warranty.
The warranty does not affect the statutory rights of the consumer and user before the lack of conformity of the product with the contract. Such rights are independent and compatible with the commercial guarantee.
Claim routes: to the same company, by arbitration in consumer, by via administrative or via Judicial.
Legal regime of the repair or replacement of the product. Article 120 R.D.L. 1/2007.
Repair and replacement shall comply with the following rules:
a. will be free to the consumer and user. Such gratuity shall include necessary costs incurred to remedy the lack of conformity of the product with the contract, especially shipping costs, as well as labor-related costs and materials.
b.-must be carried out within a reasonable time and without major inconvenience to the consumer / user, given the nature of the products and of the purpose for the consumer and user.
c. the service suspends the calculation of the time limits referred to in the Article 123.. The period of suspension will begin since the consumer / user to place product available to the seller and will conclude with the delivery to the consumer and user of the product already repaired. During the 6 months following the delivery of the repaired product, the seller be liable for compliance failures that led to the repair, presuming it is the same lack of conformity when play on the product defects of the same origin as the initially manifested.
d.-If the repair is finished and delivered product, this is still not according to the contract, the consumer / user may require replacement of the product, unless this option is disproportionate, the reduction of the price or the termination of the agreement in the terms provided for in this chapter.
e -substitution suspends the time limits referred to in the Article 123. from the exercise of the option by the consumer / user to the delivery of the new product. The replacement product will be of application, in any case, the Article 123.1, second subparagraph.
f.-If the replacement's failure to bring the product into conformity with contract the consumer / user may require repair of the product, unless this option is disproportionate, the reduction of the price or the termination of the agreement in the terms provided for in this chapter.
g.-the consumer and user shall not require the substitution in the case of non-fungible products, nor when in the case of second hand products.