Delivery returns

Delivery and Returns Policy / Contract of supply

We do not send to Canarias, Ceuta y Melilla.


Delivery time varies from 7-10 working days, this being indicative given the characteristics of the products in terms of fragility, weight and size and only deliveries are made Monday through Friday.

Orders are prepared at the time the payment has been confirmed and at the following times:

Monday through Friday from 9:00 to 16:00 h. Orders received outside these hours will be prepared the next business day. No shipment on Saturdays, Sundays and public holidays are made.

In case of breakage of stock , we will contact the customer and decides whether it is expected
or otherwise the sale is canceled and repayment of an amount paid.

Shipping costs

Products purchased will be delivered to the address specified in the order.
Purchase tickets will be sent to the email address specified by the customer in its registration online store and will also be accessible in the account created for customer registration online store .
On Saturdays, Sundays and holidays there will be no way out and delivery orders.
Delivery is timely under the responsibility of transportista.Un order is considered delivered when the carrier delivers the package or packages under the "door to door" and this customer signs the receipt of delivery. The client must check the condition of the goods upon receipt and indicate any anomalies on the delivery receipt of delivery, the maximum term of 24 hours to report any incident notwithstanding that you can contact us for any contingency with mounting .
The price of items varies according to weight and dimensions and automatically calculated except in the case of "free delivery" to be considered 18% of the value of the purchase.

Return policy

What can and can not be returned?

You can return any product that is in its original packaging with all documentation (instructions, labels ...). Except as described in the following two sections:

1.- You can not return products for intimate, such as mattresses or pillows that have been unpacked or has been removed, use a protective cover.
2.- You can not return products made according to customer specifications which, because of their nature, can not be returned to the manufacturer, in this case may not cancel or change it for another 48 hours since purchase.

How long I can return a product?

In compliance with current regulations, the buyer has 14 calendar days to exercise the right of withdrawal without having to justify its decision and without penalty for their exercise.

Amount of reimbursement

If the reason for the return was that the purchased item does not correspond to the request in order, online store bear the cost of return and new shipment, otherwise the cost of return borne by the client's.

Both return expenses like hiring the freight shall be borne by the customer.

The refund will be made by the same method of payment with which the user made the purchase, it will not include the shipping and if the purchase was made by the system of "free Portes" It will retract 18% of the total in respect of freight.

Where and how to send the return?

The returned product must be in the same condition as received, ie in perfect condition and of course may not be harmed, beaten or strong evidence of use that impede again selling the same product, otherwise it will be rejected .

To send the same must be in its original packaging in perfect condition, otherwise it will be rejected, returns will not be accepted without checking the condition of the goods.

Before any return contact us or phone 953.79.90.07 to advise on the return process.

The products should be sent to:

Muebles y Cocinas Domingo, S.L.L.

C / Triana, 6

23430 Rus (Jaén)


Can I make changes after receiving the merchandise?

The change of goods will be treated as a return and a new sale.

Legal actions and jusridicción

The parts recognize to remain forced by the present conditions of the supply or contract as well as of his corresponding annexes if they will be and his juridical effects and compromise themselves to his fulfillment of good faith.

In case of controversy, difference, conflict or claim as for the contract or in relation, the parts agree the same one that Furniture will surrender to the jurisdiction of the courts and competent courts situated in the place of the headquarters of the empres Muebles y Cocinas domingo, S.L.L..



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